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Desktop Support buy in US, Free Classifieds Ads

Streffco Consultants, Inc., is an international technical staffing and systems integration organization. We provide technology and business operations resources on a project, contract, contract-to-hire or direct hire basis.

Title: Desktop Support
Job ID: 57906
Industry: Healthcare IT
Location: Woodland Hills, CA
Duration: 2 months
Pay Rate Range: Depends on Experience (W-2 all inclusive rate)

Purpose and Description:
Support a robust Microsoft based network running NT/2000 and Exchange.
Server, PC, MAC and Laptop expertise needed to perform the duties of this position.
Monitor daily activity.
Assist with purchase orders for hardware and software procurement & other administrative duties. Install and maintain network hardware and software.
Troubleshoot network usage and computer peripherals. I
nstall new users. Install new applications.
Perform system backups and data recovery.
Resolve network communication problems independently.
Assist with PC installation, maintenance, E-mail administration, disk capacity monitoring and network security.
Experience Level:
3-6 Years
Daily Responsibilities:
Support 220+ desktops
Troubleshoot issues from agent with software or hardware
Act as main liaison to the KP Help Desk to open and manage problem records.
High school diploma or GED required
BS preferred, but computer science experience is more important
Required Experience and skills:
Install configure software
Ability to troubleshoot basic PC issues
Coordinate system support with vendors/internal groups
Workstation Support / Desktop Support (Tier Level 2 or 3).
Hardware and software troubleshooting.
Excellent customer service skills to work effectively with clients and vendors.
Knowledge of systems software to determine if a malfunction is in the hardware or in the software. Excellent documentation skills.
Practical problem solving skills and solid trouble shooting skills a must.
Possess excellent organizational skills.
Possess excellent oral communication skills.
Ability to work well with other people in a team oriented environment .
Ability to install/deploy Windows based computers.
Must be self motivated and work with minimal supervision.
Must be able to set priorities and be flexible in a fast paced environment.
Ability to train end users.
Certification may be required
Desired Skills:
Previous KP experience
Support of MS Office suite
Aspect telephone switch
Call center operations
Soft Skills:
Hardworking, quick-learner, and motivated individual

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